Category: All

Oracle Service Center delivers knowledge that call center agents can use to resolve customer issues quickly. A unified and conversational activity feed works like familiar web and social media apps, proactively surfacing the most relevant information and reducing the time spent searching for answers. #OracleAI #AgentKnowledge

Oracle Total Addressable Market (TAM) Expansion uses machine learning to identify new prospects that match your ideal customer profile (ICP). This helps you expand your reach and tap into new markets. #OracleAI #TAMExpansion

Oracle Account Enrichment enriches your CRM data records with AI-derived company data points, including dynamic updates and alerts. This helps you stay informed about your prospects and customers, so you can personalize your sales outreach and engagement. #OracleAI #AccountEnrichment

Oracle Lead Conversion Probability A.I. app uses customer attributes, sales activities, pipeline stages, and historical sales outcome data to generate lead probability scores objectively. This helps you prioritize your sales leads and focus on the ones that are most likely to convert. #OracleAI #LeadPrioritization

Oracle Lead Activity Effectiveness Analysis uses AI to analyze historical data to assess whether current leads are the appropriate type and flow at the right cadence. This helps you identify leads that need attention and take proactive steps to keep them progressing. #OracleAI #LeadActivityAnalysis

Oracle Opportunity Win Probability uses historical close data and machine learning to predict the probability of successfully closing opportunities. This helps you identify opportunities at risk and take steps to improve their win probability. #OracleAI #OpportunityWinProbability

Oracle Opportunity Recommended Actions uses AI to recommend subsequent best actions to help sales reps resolve issues, boost win probability scores, and improve the chances of winning deals. #OracleAI #OpportunityRecommendedActions

Oracle Sales Insights for Opportunity Effectiveness uses AI to analyze your company’s data to identify opportunities for improvement in your sales process. This helps you identify areas where you can improve your sales activity level and effectiveness. #OracleAI #SalesInsights

Oracle Sales Insights for Account Engagement uses AI to monitor sales engagement levels and touchpoints across all accounts. This helps you identify accounts that are at risk of going cold and take steps to re-engage them. #OracleAI #AccountEngagementMonitoring

Oracle Smart Talking Points monitors news on prospects and identifies when they achieve key company milestones. This information is used to provide sales reps with relevant talking points for more productive conversations. #OracleAI #SmartTalkingPoints